Search experts understand the importance of targeting non-branded search terms: Optimizing for high-volume, non-branded terms can drive a significant amount of traffic to your brand’s site.
While targeting non-branded search terms plays an essential role in your overall search strategy, many brands still underestimate and neglect the power of branded search terms. By relying on the strength of a brand and integrating branded search tactics with current non-branded search strategies, your business can discover more qualified leads — and, as a result, increase conversions.
The role of branded search in consumer behaviour
For many established companies, their branded terms make up a majority of their keyword profile. If people are searching for your brand or products by name, they’re likely deeper within the sales funnel. In fact, Google has found that branded keywords have over two times higher conversion rates when compared to non-branded terms. So why would brands shy away from increasing or stepping up their branded search efforts?
Let’s flip the script and put you in the customer’s shoes. Say you’re searching for a fitness tracker your brother would love this holiday season. When you begin your gift hunt, are you more likely to search for “best fitness tracker for men,” or for “best Fitbit for men”?
Due to the Fitbit’s brand awareness efforts, the product is iconic enough that consumers search for it more often than non-branded terms. Search engines like Google, Bing and Amazon recognize the strength of the brand — SERP layouts and competitive pricing reflect this.
Brands working to improve their conversions need to work the entire marketing funnel. For brands or products well-known enough for branded search terms to be relevant to audiences, it’s important to know how audiences discover your products so you can target these branded search terms. Otherwise, you’re leaving money on the table for competitors and review sites to take for themselves.
Integrating branded search tactics into marketing strategy
With a strong brand, and thus stronger branded search terms, bread-and-butter search tactics will have some incredible advantages. These advantages span both paid search and organic search tactics, affecting every aspect of search from the page rankings, search boxes, knowledge panel, and even map results. With branded search, search engines will recognize your main site, if optimized for best practices, as the most relevant site for searching by potential customers.
Your home page and (if applicable) product category pages should rank the best for high-traffic branded search terms. Your title tags and meta descriptions should clearly display these branded search terms and relevant context that encourages searchers to make the decision to click. Once they do, the site should match the promise the SERP listing made with this copy.
Your goal should always be to dominate the first page and to obtain the highest positions with optimal branded search efforts. Brands should not only focus on their branded terms at the user’s research and consideration phases of the funnel, but also the post-purchase phase.
In the research phase, searchers will find strong, relevant brands first and foremost. Consider that they will also be looking for reviews, pricing and where to buy the product. This information should be available to users prior to their converting.
But the job isn’t done after converting. Post-purchase, many users will search for more information about the product using branded terms — installation instructions, how-to guides, proper cleaning and maintenance techniques, general product help and more — and these searches should lead to your website.
All of the brand-related terms throughout the sales funnel have heightened search term relevance to affect consideration, conversion and continued use.
If you plan to own as much real estate on the SERPs as possible, paid search is an essential tactic to earn qualified leads. Even if you have obtained the top ranking in organic search results, research suggests that having an ad can produce incremental clicks. With little competition, it’s pretty easy (and cheap) to own these paid search spaces.
With branded search ads, you should be making use of ad extensions. These will provide more information to searchers, which can make your ad stand out and entice users to click. Certain extensions — such as site link, location or price extensions — can also increase your listing’s SERP real estate, particularly on mobile.
Keep in mind that Google factors ad extensions into its Ad Rank calculation, so proper use of extensions can give you an edge over competitors who may be running conquest campaigns on your brand name.
Other branded search considerations
Beyond the basics of SERPs with organic and paid search listings, you should be taking advantage of additional branded search real estate options that should be taken advantage of, including:
- Organic site links, the links that are displayed under the top organic search result. They’re important since they occupy a lot of SERP real estate and can function as an outline of your site, helping users to navigate to your other top pages. Google determines whether it will provide site links or not, so you don’t have direct control over this — but you can help Google out by submitting an XML sitemap and having your site set up with a logical hierarchy.
- You want to make sure map results are showing up for you if your brand or business has physical locations. To do this, you need to ensure that you’ve set up Google My Business listings with the correct NAP (name, address and phone) information.
- If your site has an internal search function, you then have a solid chance of a search box showing up on Google. If it doesn’t display within the SERPs, you can utilize structured data markup per Google’s guidelines.
- The Knowledge Graph helps users discover business information quickly and easily. Google will pull this information automatically from trustworthy sites like Wikipedia or WebMD. With the right mix of search tactics, you can obtain a Knowledge Graph result for your brand. Make sure that you have all social channels, a solid description, reviews and accurate information correctly displaying in the eye-catching Knowledge Graph.